"Anna was required to coordinate, oversee and ensure the smooth implementation of
our new website.
This project was an essential tool towards improving our client relationships. The
objective was to reduce dramatically the amount of calls our Sales Department was
receiving on a daily basis.
...more
"Anna was required to coordinate, oversee and ensure the smooth implementation of
our new website.
This project was an essential tool towards improving our client relationships. The
objective was to reduce dramatically the amount of calls our Sales Department was
receiving on a daily basis.
Anna was required to liaise with our head of IT as well as with other departments
within the group. We found Anna?s coordination and organization skills to be a essential
in order for us to launch the website within the deadline we had been given.
Our head office is located in Spain, therefore it was paramount we had had somebody
on board who was trilingual. Anna?s language skills brought us just that.
Once the site was up and running Anna performed a training session for our sales
and after care service department. The ongoing support Anna provided for a sales
team, whilst they got to grasps on how to promote and guide the client through the
registration online was essential.
Anna is extremely customer orientated and was further able to assist our after sales
care sales department in trouble shooting problems from English and Spanish speaking
clients.
We would like to thank you Anna for having assisted in ensuring the implementation
of our website ran as smoothly as it did. It is has proven and is proving to be
an extremely useful tool for the everyday running of our sales area." ...hide